TELEMEDICINE VISITS

Our patients’ health and safety are of the utmost importance to us. During the COVID-19 global pandemic, we understand that social distancing and staying in place whenever possible is absolutely necessary. However, we also know that health issues don’t stop during extreme times such as these. For that reason, we have instituted Telemedicine Visits to assist our patients whenever possible through the safety and convenience of technology. If you currently have a computer with an internet connection or a phone with app and/or video capabilities, it’s possible that a televisit could be right for you.

Continue scrolling below to find out the different ways in which you can access
these visits, then give our office at call at 440-816-2776 and allow our helpful office staff to get you set up for a telemedicine visit with Dr. Yerukhim.

HEALOW APP

Using the App Store on your phone, you can download the Healow App. Create a Username and Password and have access to your health at your fingertips. Under the Appointments Tab, you’l be able to see, register and login to the virtual waiting room for your Telemedicine Visit. Simply download Healow from the iTunes or Play Store and sign up. Use the sign in code DHDIBD and follow the prompts. It's fast, simple and a convenient way to track all of your healthcare needs. To Learn more about the Healow App click HERE.

Patient Portal

Anyone can log into the Patient Portal and create a user name and login. The Patient Portal gives you the same access to your medical information and Telemedicine Visits as the Healow App, but from the convenience of your computer. If you can’t remember your user name or password, simply click on the “Trouble Logging In” link located under the password box and it will allow you to reset your username and password. To access the patient portal click HERE.

Your Mobile Phone

With the COVID-19 pandemic causing restrictions and social distancing orders, the government has temporarily relaxed HIPPA guidelines pertaining to telemedicine visits. It is understood that not everyone has access to a computer or wifi, and that those people should not be exempt from medical care for those reasons. Until further notice, Telemedicine Visits can be conducted through the use of the patient and physician’s mobile phone video and call capabilities. In addition, apps such as Facetime, Skype and Duo may also be used until we have been instructed to cease their utilization. Each mobile carrier has different procedures for making video calls, but our office is willing to assist as necessary to make sure that all appropriate Telemedicine Visit patients have access to the office and physician.